ave67 Privacy Policy
How your personal information is collected, stored, and protected — your privacy on the ave67 platform is our top priority.
ave67 is a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This Privacy Policy explains what information we collect, why we collect it, and how it is used, stored, and kept secure. This policy is guided by data protection standards followed in Bangladesh and internationally.
What information do we collect?
We collect various types of information when you create an account, complete transactions, or use services on the ave67 platform. The details are listed below by category.
1.1 Identity Information
Information you provide when registering an account:
- Full name and date of birth (required for age verification)
- Mobile phone number and email address
- National ID or passport number (when identity verification is needed)
- Address details
1.2 Financial and Transaction Information
To process deposits and withdrawals, we collect:
- Mobile banking account numbers (bKash, Nagad, Rocket)
- Transaction amounts, dates, and reference numbers
- Deposit and withdrawal history
We never collect your mobile banking PIN or password.
1.3 Technical and Usage Information
Information collected automatically while you use the platform:
- IP address and device identifier
- Browser type, operating system, and language settings
- Time, date, and duration of platform sessions
- Information obtained from cookies and similar tracking technologies
- Logs of pages visited and games played
1.4 Communication Information
When you contact our customer support team, the details of those conversations, complaints, and requests are stored for security and quality improvement purposes.
How do we use this information?
Collected information is used only for specific, legitimate, and transparent purposes. ave67 never uses your information unnecessarily.
2.1 Account Management and Service Delivery
Your information is used to create, verify, and manage your account; to process transactions; and to provide you with all gaming services on ave67. This is carried out as part of the service agreement.
2.2 Identity Verification and Age Confirmation
ave67 is a gaming platform for users aged 21 and above only. We verify your age and identity at registration and in certain situations. This process is part of fulfilling our legal obligations.
2.3 Security and Fraud Prevention
Technical information is used to protect your account, detect unauthorized access, and prevent potentially fraudulent activity.
2.4 Customer Support and Communication
Your contact information is used to respond to your requests and complaints; to notify you of important platform changes; and to send responsible gaming information.
2.5 Platform Improvement and Analytics
Anonymous or aggregated data is analyzed to improve the user experience, resolve technical issues, and measure service quality.
Cookies and Similar Technologies
The ave67 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
3.1 Essential Cookies
These cookies are necessary to maintain login sessions and ensure the basic functionality of the platform. They cannot be disabled, as doing so would disrupt normal service operation.
3.2 Analytical Cookies
These cookies are used to understand how users interact with our platform. The information collected remains anonymous and is used only to improve the service.
3.3 Cookie Controls
You can control or delete cookies at any time by changing your browser settings. However, disabling certain cookies may affect how some platform features work.
Sharing Information with Third Parties
4.1 Payment Processors
Necessary information is shared with our approved mobile payment partners (bKash, Nagad, Rocket) to complete deposit and withdrawal transactions. This sharing is limited solely to completing transactions and is governed by contractual obligations.
4.2 Technology and Service Providers
Technology partners used to operate our platform (such as hosting, security, and game providers) receive only the information they need, and only under strict confidentiality agreements.
4.3 Legal Obligations
Information may be disclosed as required to comply with valid orders, directives, or requests from a court or competent authority.
4.4 Business Transfers
In the event of a business change such as a merger or acquisition, the new entity will be bound by this Privacy Policy, and you will be notified in advance where possible.
Data Security Measures
ave67 uses industry-standard technology and processes to protect your information. Our security framework operates on multiple layers.
5.1 Encryption Technology
All data exchanged between your browser and our servers is protected by SSL (Secure Sockets Layer) encryption. Advanced encryption is also applied when storing sensitive information.
5.2 Access Controls
Your personal information is accessible only to authorized personnel, and only to the extent needed to carry out their duties. All access is logged and reviewed regularly.
5.3 Security Testing
Regular security assessments and tests are conducted to identify vulnerabilities in our systems. We are committed to resolving any security issues promptly.
5.4 Acknowledgment of Limitations
No method of transmitting or storing information on the internet is completely secure. We make every effort to protect your information, but no organization can guarantee absolute security.
Data Retention Period
6.1 Information for Active Accounts
While your account is active, we retain your complete information. This is necessary to provide uninterrupted service and to maintain your transaction history.
6.2 After Account Closure
After an account is closed, certain information may be retained for the applicable legal period to meet legal, regulatory, or dispute resolution requirements.
6.3 Data Deletion Requests
You may request that your information be deleted. However, due to legal obligations, ongoing disputes, or relevant regulatory requirements, it may not be possible to delete some information immediately.
Your Data Rights
As a registered user of ave67, you have the following rights over your own information.
Right of Access
You have the right to request a summary of the information we hold about you.
Right to Rectification
If your stored information contains any errors or is incomplete, you can request that it be corrected.
Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted.
Right to Object
You have the right to object to marketing communications or certain methods of data processing.
Protection of Minors
ave67 is an adult gaming platform — for users aged 21 and above only. We do not knowingly collect information from anyone under 21. Age is verified at registration, and if a user is found to be below the required age, the account is immediately closed and any collected information is deleted.
If you believe a minor is using ave67, please let us know directly.
Policy Changes and Updates
9.1 Right to Make Changes
ave67 reserves the right to amend or update this Privacy Policy at any time. For significant changes, we will notify you by email or through a notice on the platform.
9.2 Continued Use
Continuing to use ave67 after a policy change will be considered as your acceptance of the updated policy. We recommend visiting this page regularly to stay up to date.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact our customer support team. We are ready to assist you with any privacy-related matter.
For privacy rights requests, including "Privacy Request" in the email subject line will help us process it faster.