Frequently Asked Questions

All your questions answered about ave67

Deposits, bonuses, KYC, live casino, and responsible gaming — every answer about ave67 compiled on one page.

Whether you are new to ave67 or a returning player, questions come up all the time. On this page we have provided detailed answers to the most frequently asked questions about casino games, deposit methods, the welcome bonus, identity verification, and responsible gaming. If you cannot find the information you need, contact our 24/7 live chat — we are always ready to help.

Category 01

Casino & Table Games

In a live dealer game, a real dealer deals cards or spins a roulette wheel live from a studio via video stream. You watch that live feed and place bets from the ave67 platform. The streams come from world-class studios like Evolution Gaming and Ezugi, so game outcomes are completely fair and realistic. As long as you have an internet connection, you can enjoy a real casino experience from home.

Yes, ave67's live casino is fully mobile-friendly. Open the site in any Android or iOS smartphone browser and go to the live casino section. No separate app download is needed. The screen automatically adjusts to your device's size, so the game table and betting buttons are easy to use even on a small screen.

In Teen Patti, each player receives three cards and the one with the strongest hand wins. The rankings are similar to poker — three of a kind is the highest. Andar Bahar is simpler: one card is revealed and you bet on whether the next card of the same value will land on the "Andar" (left) or "Bahar" (right) side. Both games are available at ave67 with a live dealer.

Each live table has its own limits, which are clearly displayed inside the game. Entry-level tables generally have quite low limits, while high-stakes tables have much higher ones. ave67 offers tables with a range of limits, so both new and experienced players can choose a table that fits their budget. Check the limit in the lobby before taking a seat at any table.

Baccarat is a card game where you bet on either the "Player" or the "Banker" side. The goal is to get a point total close to 9. Cards from 10 to King have a value of zero; cards from Ace to 9 are worth their face value. If the total is a two-digit number, the left digit is dropped. The game is straightforward yet strategic — live Baccarat tables from Evolution Gaming and Ezugi are available at ave67.
Category 02

Responsible Gaming

You must be at least 21 years old to create an account and play at ave67. Age is verified during account registration. If someone under 21 registers or is identified, their account will be closed and any deposited funds will be returned. This rule applies to all types of games.

If you feel your gaming habits are getting out of control, contact our support team first. We can activate protective measures on your account. In addition, seeking help from a mental health professional in Bangladesh is recommended for professional guidance. ave67 always supports responsible gaming and is ready to help when needed.

A cooling-off period means taking a break from gaming for a set number of days, while self-exclusion means temporarily or permanently closing your account for an extended period. To activate either option, contact us via live chat or email at [email protected]. Once we receive your request, we will act promptly and you will not be able to log in to your account during that period.

There are some warning signs to watch out for: repeatedly placing bets to recover money lost; borrowing money or spending funds meant for essential expenses on gaming; hiding your gaming from family or friends; being unable to stop playing; and gaming affecting your sleep, work, or studies. If you experience any of these, seek help — ave67's support is always ready.
Category 03

Identity Verification (KYC)

KYC verification is typically requested when you make your first significant withdrawal, or when unusual activity is detected on your account. ave67 may also confirm your identity at any time for security purposes. Completing verification in advance means no delays when you withdraw.

A National ID card (NID) is the most commonly used document. A passport or driving licence is also accepted. The photos of submitted documents must be clear, complete, and not expired. A recent utility bill or bank statement may also be requested if address verification is needed.

Yes, this is very important. The name on your ave67 account must exactly match the registered name on your bKash, Nagad, or Rocket wallet. If the names do not match, your withdrawal request cannot be processed and additional verification may be required. It is best to provide the correct name at the time of registration.

When verification is rejected, an email is usually sent explaining the reason — for example, a blurry image, an expired document, or a name mismatch. In that case, submit a new copy of the correct, clear document. If you are unsure about the issue, email [email protected] or come to live chat — the support team will help you resolve it.

ave67 uses SSL encryption to keep all data secure. KYC documents are used only for the verification process and are not shared with third parties. For more details, read our privacy policy, which describes the full process of data storage and protection.
Category 04

Deposit Questions

ave67 currently supports deposits via three mobile banking methods: bKash, Nagad, and Rocket. All three are the most popular and trusted mobile wallets in Bangladesh, making the deposit process fast and reliable. The minimum deposit amount for each method is ৳200.

The minimum deposit amount for bKash, Nagad, and Rocket is ৳200 each. With this amount you can participate in all games on the platform and will also be eligible for the welcome bonus. If you want to start with a small budget, you can begin with this minimum amount.

After logging in to ave67, go to the cashier or deposit section and select bKash. Send the payment from your wallet to the bKash number provided, then enter the transaction ID in the designated field. The funds will be credited to your ave67 account within a few minutes. If you have any issues, let us know via live chat.

Yes, it is essentially the same process. Select Nagad in the deposit section, make the payment to the provided number via the Nagad app or dial code, and submit the transaction ID. The minimum amount is the same — ৳200. Because Nagad operates through the post office network, it is accessible even in remote areas of Bangladesh.

The minimum withdrawal amount is ৳500. Once your request is approved, the funds typically arrive in your bKash, Nagad, or Rocket wallet within 5 to 30 minutes. For the fastest processing, make sure your KYC verification is complete and the name on your account matches the name on your wallet.
Category 05

Bonuses & Offers

When you open a new account and make your first deposit, you will automatically receive a 150% welcome bonus of up to ৳20,000. Example: deposit ৳1,000 and get ৳1,500 in bonus, for a total balance of ৳2,500. To withdraw the bonus, you must wager the bonus amount 15 times — on the bonus only, not the deposit. For example: for a ৳1,500 bonus, you need to place a total of ৳22,500 in wagers.

No, the welcome bonus applies only once per player — on the first deposit only. If the same person tries to claim the bonus multiple times by opening several accounts, all those accounts risk being closed. ave67 strictly enforces fair play rules.

Yes, the bonus can be cancelled, but any winnings earned from the bonus will also be forfeited. To cancel a bonus, let support know via live chat or email. This is an option if you want to play using only your deposited funds without the bonus. You should read the terms and conditions before making a decision.

Generally, bets placed on slot games count in full toward the wagering requirement. Live casino and table games also contribute, but this may vary by game. For a detailed list of how much each game contributes, check the terms and conditions section or ask support.

A deposit of ৳28,000 would give a 150% bonus of ৳42,000, but the maximum bonus cap is ৳20,000. So you will receive ৳20,000 in bonus and your total balance will be ৳48,000. This maximum cap applies to all first-deposit bonuses.

Still have questions?

Our expert support team is at your service 24 hours a day, 7 days a week. Chat with us directly in Bengali or English via live chat, or email us — [email protected]

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